We provide 2-day air shipping for all orders, typically via UPS. Orders shipped to P.O. Boxes will be sent via USPS Priority Mail, as UPS cannot deliver to P.O. Box addresses. While USPS Priority Mail typically arrives within 2-3 business days, delivery times are not guaranteed.
A: Simply browse our products, select your desired items and quantities, add them to your cart, and proceed through our secure checkout process.
Yes, we offer free shipping on the United States.
Due to the nature of our research products, we cannot accept returns of opened or used items as they cannot be resold. However, we are committed to customer satisfaction and product quality.
We WILL provide refunds or replacements for:
• Products that arrive damaged during shipping (photo evidence required within 48 hours)
• Incorrect items shipped (our error)
• Products that do not meet stated specifications or purity standards
• Orders that were not delivered despite tracking showing delivery
• Duplicate orders placed in error (if reported before shipment)
We CANNOT accept returns for:
• Orders cancelled after shipment
• Change of mind purchases
• Products past 30 days from delivery
No. Our products are intended solely for laboratory research purposes by qualified professionals affiliated with laboratories, universities, or research institutions. They are not intended for human or animal consumption, diagnostic or therapeutic purposes, or as food additives, drugs, or cosmetics.
Yes, we provide certificates of analysis for our products. These documents verify the purity and quality of each batch.
Yes, we include free bacteriostatic water with most peptide orders. It is added to your cart automatically at no extra charge. A few products are excluded from this offer. If you remove the bacteriostatic water from your cart, it will not be included with your shipment.
Yes, all our products undergo rigorous testing to ensure they meet our quality standards and stated specifications.
Detailed product information, including molecular formulas, specifications, and handling recommendations, is available on each product page. For additional technical questions, contact our support team.
